RETURNS

Need to return an ill-fitting size or claim a defect in an item? Please select one of the options below, which will guide you through the correct procedure.

1. Returns and size exchange

Does the size not fit, or have you changed your mind about the purchase? If the sneakers are unworn and in their original condition, you can return them within 14 days. You can easily start the whole process online in your customer profile.

👉 RETURNS

2. Product claims

Has a manufacturing defect appeared on your product? If the shoes show damage or a material defect, please follow our claims policy. Simply fill out the form which you can find at the link below.

👉 CLAIMS